Partner Utilities will be responsible for the items listed below. For more details, please consult the Efficiency Kansas Program Manual.

Step 1: Is Your Customer Eligible?
Partner Utilities are responsible for establishing the eligibility of their residential and small business customers for Efficiency Kansas financing. To be eligible, customers must be current on their utility payments and must not have had their utility service disconnected in the 12 months prior to their application for participation. Customers on negotiated repayment plans are not eligible.

Customers lacking 12 months of history with Partner Utility should provide payment history with a previous utility.

Subject to approval from the KCC and State Energy Office, utilities may use additional eligibility criteria.

For tenants or landlords in rental properties (residential or small commercial/industrial), the eligibility requirements are the same. However, the utility must ensure that both the tenant and landlord are informed and agree to participation in the meter-based program.

Step 2: Directing Customers to Energy Auditors
Utilities will direct eligible customers to the list of Efficiency Kansas qualified auditors. (If a utility has received a waiver from the KCC, they may use qualified employee auditors.)

Step 3: Facilitating Approval of Energy Conservation Plan (ECP) and Customer Projects
Once customers have reviewed the prioritized recommendations outlined in the Energy Conservation Plan (ECP) and decided on the scope of the project, they will submit the ECP to the utility. The utility will forward it to the State Energy Office for review and remind customer that payment for the project will be added to their monthly utility bill.

Upon hearing back from the State Energy Office, the utility notifies customer that project was approved or disapproved. Once approved, no adjustments can be made in the project costs.

Step 4: Finalizing Repayment Agreement with Customer
With the approved ECP in hand, the utility will finalize all agreements with the customer. For meter-based programs, this includes legal agreements tying the repayment of project costs to the meter at that address. These agreements must include requirements for the customer to disclose the meter-based obligation to subsequent occupants of the residential or small commercial/industrial structure. See Program Manual for more details about disclosure and notification requirements.

Once all necessary agreements have been signed, the utility informs customers that contractors can begin work on approved projects. The utility will be responsible for paying contractors.

Step 5: Verifying Completion
After all contractors have completed work on an approved project and the auditor has performed the required post-retrofit audit, the customer will provide the utility with a Certificate of Project Completion that has been signed by the auditor and the customer. The utility will also sign, indicating acceptance of the auditor and customer's assurance, and send the certificate to the State Energy Office.

Step 6: Receiving Efficiency Kansas Funds
Utilities will receive funds on a regular monthly schedule, based on the project costs submitted to the KCC State Energy Office with the Energy Conservation Plan.

Upon receipt of funds from the State Energy Office, the utility will promptly pay all contractors for completed work and place the program charge on the customer bill. The customer will be notified of this charge prior to the utility submitting the Energy Conservation Plan to the State Energy Office, as required in the Energy Audit Specifications. See Program Manual for more information about calculating program charge.

Step 7: Repayment of Efficiency Kansas Funds
Utilities will forward customer payments to the KCC each month. See Program Manual for payment options and more details.

See how the process works for customers.

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